Privacy Policy

Privacy Statement

Welcome to our privacy statement! Below we would like to inform you about the processing of your data by Telugu Basha.

This privacy statement will inform you about:

  • What data the Telugu Basha services collect and what we do with it
  • Which technologies we use for the provision of the service and its personalization
  • Which advertising services we use
  • Which privacy rights you have and how you can exert them

Important: We would like to provide you an innovative and effective learning experience. That’s why we’re constantly working on optimizing the Telugu Basha services. Of course we also consider new technical developments for this. Therefore, we need to update this privacy statement from time to time, so you can always get the latest information here.

1. Who is responsible for the data processing at Telugu Basha?

The management of Telugu Basha as mentioned in the imprint is responsible for the data processing at the Telugu Basha services according to the European General Data Protection Regulation (GDPR; in German DSGVO).

So when we talk about “we”, “us” or “Telugu Basha Services” in this privacy statement, it always means the management of the Telugu Basha services.

For questions and any other concerns about privacy at Telugu Basha, you can contact us directly by email support@telugubasha.net or by post (see imprint for the mailing address), with the additional note: “Privacy".

2. What data does Telugu Basha collect?

2.1. Access Data

When you use the Telugu Basha services, most content (e.g. texts, course content, etc.) is loaded from our servers. This involves so-called access data, which must be automatically recorded and processed by our servers. This applies whether you are accessing or using the Telugu Basha services for the first time, or whether you are a regular user. Access data for example are:

  • Filenames of the accessed pages and files
  • Date and time of the data access
  • Transferred amount of data
  • Status messages (e.g. whether the data transfer was successful)
  • Information about your device (e.g. browser version, operating system, language settings, device identifiers)
  • The previously visited page (if you visit our website via a link)
  • Online identifiers (e.g., IP address, session IDs, cookies, device identifiers)

These access data are stored in so-called server log files. This storage is separate from the other information you provide when you use the Telugu Basha services (for example, when you register). The information stored in the server log files does not allow any direct conclusion to your person and will be anonymized after some time. Only in a few exceptional cases, we refrain from it (for example, to understand attacks on our systems or abusive applications). The legal basis of this data processing is Art. 6 para. 1 lit. b DSGVO.

2.2. Provision of the Telugu Basha Services

We process your data to the extent necessary for the fulfillment of the contract and for the provision and performance of other services requested by you, as described in this privacy statement. This includes

  • The provision, personalization and needs-based design of our Telugu Basha services
  • Ensuring the overall security, operability and stability of our services, including the prevention of attacks.
  • Non-promotional communication with you regarding technical, security, and contract related matters (such as fraud alerts, account suspension, or contract changes).

Insofar as the purpose is to carry out an agreed upon contract with you or to provide you with a service requested by you, the legal basis is Art. 6 para. 1 lit. b DSGVO. Otherwise, the legal basis is Art. 6 para. 1 lit. f DSGVO, where our legitimate interests lie in the above-mentioned purposes.

2.3. Your Telugu Basha User Account

The use of our Telugu Basha services requires a registration on our website. When you register with us, we will record and save the basic data you entered, such as (user) name, e-mail address and, in encrypted form, your password as mandatory fields during registration. (We may receive further information from you on the website, for example, in your personal profile). The legal basis for the aforementioned data processing is Art. 6 para. 1 sentence 1 lit. b DSGVO.

2.4. Contact

You have different ways of contacting us:

  • You can contact us by completing the contact form provided on our website
  • You can write an e-mail to info@telugubasha.net or support@telugubasha.net or
  • You can also reach us by post (mailing address see imprint)

In this context, we process data solely for the purpose of communicating with you. The legal basis for data processing is Art. 6 para. 1 lit. b DSGVO.

2.5. Advertising Emails

When you register for our Telugu Basha services and/or signup for our newsletter, we might send you promotional emails. You may object to the promotional use of your data at any time by sending an e-mail to support@telugubasha.net. You can also find an unsubscribe link in each of our advertising emails. The legal basis for this data processing is Article 6 (1) (f) GDPR, based on our legitimate interest in promoting our products and services.

We use the common technologies in our advertising emails to measure the interactions with the referral emails (e.g. opening the email, clicked links). We use this data in pseudonymous form for general statistical evaluations as well as for the optimization and further development of our content and customer communication. This is done with the help of small graphics that are embedded in the newsletter (so-called pixels). The data is collected exclusively pseudonymized and also not linked with your other personal information. Legal basis for this is our aforementioned legitimate interest acc. Art. 6 para. 1 lit. f DSGVO. We want to share relevant content for our customers via our advertising mails and better understand what readers are actually interested in. If you do not wish the analysis of the usage behavior, you can unsubscribe from the promotional emails at any time or disable graphics in your email client by default. The data for the interaction with our advertising e-mails is stored pseudonymically to improve the deliverability and correction of technical defects and then completely anonymized.

2.6. Cookies on the Telugu Basha Website

For some of our Telugu Basha services, we need to use so-called cookies on our website. A cookie is a small text file that is stored by the browser on your device. Cookies are not used to run programs or to load viruses onto your computer. The main purpose of our own cookies is rather to provide you with a tailor-made offer and to make the use of our services as time-saving as possible. Most browsers are set by default to accept cookies. However, you can change your browser settings to refuse cookies or save them only with your prior consent. If you reject cookies, not all of our services will work for you without disruption.

We use own cookies especially for login authentication and for load distribution.

We want to enable you with a more comfortable and individual use of our website. These services are based on our aforementioned legitimate interests. The legal basis is Art. 6 para. 1 sentence 1 lit. f DSGVO.

We also use cookies and similar technologies (such as web beacons) from partners for analysis and marketing purposes. More details are described in the following sections.

3. Usage Analysis

We use several tools to analyze the general usage behavior in the Telugu Basha services. Most of the tools we use are provided by service providers and use standard Internet technologies (cookies and similar technologies) to bundle up the through the usage of the Telugu Basha services accumulated access data to pseudonymised usage profiles (e.g. the usage profiles can not be used at all for any type of identification or if so only with great effort) and to evaluate that data for us. As a result, we do not receive personal information about our users, but rather only statistical, anonymous data and reports on how the Telugu Basha services are generally used by our users.

For example, we can find out, which content of the Telugu Basha services is particularly popular, at what times our content is used to a great extent, in what order the content is typically accessed, to what extent our users find us through specific search engines and advertisements, which operating systems our users use and from which countries, regions and cities the Telugu Basha services are accessed.

When using the Telugu Basha services with mobile devices, we can also find out what type and quality our users’ Internet connection typically has (whether they are accessing via Wi-Fi or cellular and how fast data can be transferred). Some of the service providers we use sometimes also share their own demographic information with us in their reports. For example, our analytics service provider Google may, due to its own data or insights, know or estimate to a certain degree whether a user is a man or a woman and which age group they belong to. Of course, we also receive this information only in anonymous form, so you as a person are still not recognizable behind this data.

We use this knowledge to continuously improve the content of the Telugu Basha services in its conceptual and technical aspects and to adapt them to the typical usage habits, interests and technical equipment of our users. Examples:

  • If we find that certain content is used more often in certain countries with mobile devices, we can respond to that by increasing our content for on-the-go mobile use (for example, by better distributing course content among different lessons and so that no large data needs to be transmitted).
  • If, for example we find that our users are particularly likely to find us through certain types of advertisements, we can take this into account in our advertising planning and thus improve the effectiveness of our marketing.

The legal basis for the usage analysis is Art. 6 para. 1 lit. f DSGVO. Our legitimate interest in data processing stems from the fact that we are adapting the Telugu Basha services to the interests, needs and habits of our users and to conduct more effective online advertising.

The following is an overview of the tools we use for the Usage Analysis. In some cases, you will find there also own information from the provider of these tools, which we provide you on their behalf.

3.1. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA).

Below you will find further information on the data protection at Google Analytics and how you can opt-out of usage analysis:

The opt-out is always device-specific or browser-specific. This means that the opt-out applies only to the currently used device or browser. Therefore, if you use different devices and/or browsers, you must opt-out on each device or browser.

You have several opt-out options:

Further information:

  • Privacy Policy of Google Analytics
  • Google has committed to comply with the US Department of Commerce Privacy Shield Agreement between the EU and the US on the collection, use and storage of personal information from EU Member States. Further information can be found here .

4. Social Media

On our website are links to our appearances in the social networks. The processing and use of the data by social networks, as well as your rights in this regard and setting options to protect your privacy can be found in the privacy policy of the respective networks:

  • Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, United States
    Privacy Policy
  • YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA
    Privacy Policy

5. Disclosure of data and integration of external service providers

5.1. When will data be shared?

A transfer of the data collected by us takes place only if:

  • You according to Art. 6 para. 1 lit. a DSGVO have given your explicit consent to this
  • The transfer according to Art. 6 para. 1 lit. f DSGVO is required to assert, exercise or defend legal claims and there is no reason to assume that you have a predominantly legitimate interest in refraining from passing on your data
  • We, according to Art. 6 para. 1 lit. c DSGVO are required by law to disclose them or this is legally permitted according to Art. 6 para. 1 lit. b DSGVO as it is required for the execution of contractual relationships with you or for the execution of pre-contractual measures, which are carried out on your request.
    In addition, data may be disclosed in connection with government inquiries, court orders and legal proceedings if this is required for prosecution or enforcement.

5.2. Service Providers

Part of the data processing could be done by our service providers. In addition to the service providers mentioned in this privacy policy, these may include, but are not limited to, hosting providers, e-mail delivery providers, maintenance IT service providers, CRM software providers, commenting and help desks, and consulting firms. If we pass on data to our service providers, they may only use the data to fulfill their tasks. The service providers were carefully selected and commissioned by us.

5.3. Payment Service Providers

We use payment service providers. Depending on which payment method you select in the order process, the payment service providers commissioned by Telugu Basha are responsible for collecting the payment data themselves (e.g. bank details or credit card information). In this respect, the privacy policy of the respective payment service provider applies.

6. Storage Duration

As a matter of principle, we store personal data only as long as necessary to fulfill the contractual or legal obligations to which we have collected the data. Thereafter, we delete the data immediately, unless we need to keep the data until the expiration of the statutory limitation period for evidence for civil claims or for statutory storage requirements.

For evidence, we must retain contract information for three years from the end of the year in which the business relationship ends with you. Any claims become statute-barred after the legal limitation period at the earliest at this time. Even after that, we sometimes have to save your data for accounting reasons. We are obliged to do so due to legal documentation obligations that may arise from the Commercial Code or the Tax Code. The deadlines for storing documents are two to ten years.

7. Your Rights

You have the right to information about the processing of your personal data by us at any time. In this context, we will explain the data processing and provide you with an overview of the data stored about you. If data stored with us should be wrong or out of date, you have the right to have this data corrected. You may also request the deletion of your data. If the deletion is not possible due to other legal regulations, the data will be blocked, so that they are only available for this legal purpose. You may also restrict the processing of your personal data, if e.g. the accuracy of the data on your part is doubted. You are also entitled to data portability, that means that upon your request we will send you a digital copy of the personal information you provide. In addition, you have the right to object to the processing of data, as far as they are based on our legitimate interests. Art. 6 para. 1 lit. F. DSGVO. In advertising emails you will always find an unsubscribe link. To claim the rights described here, you can always refer to the above in paragraphs 1 and 2.4. mentioned contact information.

You may withdraw a possibly given consent to the processing of your personal data at any time with effect for the future and without stating reasons. The right of revocation may be asserted by contacting us via the contact details mentioned in points 1. and 2.4.

As of: 25.05.2018